Bistrot Pierre Reviews

We have not been to Bistro Pierre Derby for a while as the service last time was a little poor. They said they would send us a free meal but never did but hey ho that's gone. We went to take advantage of the £10 deal which had some good choices and allowed you to have a £2.50 starter of dessert. That's was nice, tasty as usual. Side orders of bread £1.95 used to be free, which we didn't actually ask for. Delphinouise potatoes £3.95 for a sliver.always nice.

The drinks are ridiculous. £17 for 2 glasses of wine. Beer not much cheaper. When we got the bill it was a good job we checked. 10% added to the bill for service. This qas new andnif we hadn't have read the receipt we would have tipped twice. They say its optional but your so close to other patrons it's awkward to refuse.

I did ask for it to be removed at their counter and received a curt response. Service had left the building at that point. Talking to another member of staff and not the customer. Hence to say I didn't leave the tip on the table.

Sadly probably not returning.

Lovely breakfast as always with pleasant and helpful staff. Our waitress Debs was as always exceptional and enhances our visits with her friendly approach

Visited Preston Bistrot Pierre for lunch. Service disappointly slow with very little apology from the staff who appear pretty disengaged.
When we asked for the service charge to be removed from the bill there was still no apology and it felt as though our custom was not valued at all.
Won't be in a hurry to return.

We visited Bistro Pierre in Southport specifically to take advantage of the £10 mains offer. We were seated then waited 15 minutes for anyone to take a drinks order. Finally ordered our food only for the waiter to come back & tell us they didn’t have our first choice. We ordered again for him to tell us they also didn’t have our second choice. This is after we’d already received drinks which we had to pay for. The £10 menu is extremely limited with only around 6 mains yet they still can’t offer them all. We left & went next door to Wetherspoons!

We have always had lovely food from here and have dined here over 20 years. Today was awful. My husband’s steak wasn’t cooked, and my hake was cold

This has been my all time favourite restaurant for years. Tonight I could not be more disappointed all the loved staff had gone and the service was awful. We had finished starters and still had no drinks despite asking over and over. The steak was like old boots. The staff were not helpful or bothered. Will not be going back anytime soon

Visited the Ilkley restaurant on Wednesday with my partner and two children. Staff were excellent and the food was brilliant. Whole experience was faultless. Thank you for a pleasant meal out! Melodie was really helpful with my little ones.

Visited Torbay for a 60th, the menu wasn’t as advertised, (more expensive), they sat us under a loud speaker and kept turning the sound up through the night until our party couldn’t speak to each other because of the volume of the music. . They changed vegetables on the plates, the food was very small portions, and very average. I complained on another review site, and they responded with complete lies, saying that I was happy with their response and was going to give them another try - this is untrue - the manager is dreadful, there was no resolve and promises to deal with your issues never happens. I’ve used Bistrot for years in Nottingham and Derby but it’s changed so much - Torbay is a poor reflection of the place it used to be - more like a Wetherspoons with high prices.

Visited Leicester branch as part of a birthday celebration and as there were 20 of us we had to pre order our food, ordered French onion soup, chicken Diane and Ice cream and sorbet.
Soup turned up and it was mushroom at least that what I was told and no French onion available, the soup was watery and tasteless , really it was disgusting. Chicken arrived just about edible but again tasteless and bland the only good thing was the ice cream obviously because it was bought in and not made on the premises but again no sign of sorbet.

What has happened to this restaurant.We often visit when in Southport and always enjoy our experience, the service is usually good,last night the service was awful ? plenty of staff seemingly doing nothing will not be returning again.

I am shocked to see the reviews on here for Bistro Pierre having been on several occasions in 2022 and have only experienced excellent service, lovely food and an excellent atmosphere. What is it that people want?

Went the Leamington Spa Bistrot Pierre on 3rd Oct at 1.15pm for lunch.
Decided to try new fixed price 3 course menu.
Ordered drink that was included. Drink came quickly.Then we were asked which mains we wanted. We Ordered Beef Borgionion. Then told that was OFF as was sticky toffee pud for desert.
Eventually got duty manager to let me pick substitute fo Beef off main menu.
My soup starter arrived ( French Onion) but it was mushroom!!! That went back and while I waited my colleague finished their starter!!
Not a great add for the new ' Fixed Price Menu'.
Poor Management.!
If there is a new 'Fixed Price All Day Menu', it should not run out at 1.15pm in the daytime.

Beautiful settings overlooking sea at Eastbourne, drinks arrived in timely manor food hadn’t arrived after 35 minutes while several other dinners who arrived long after us received their food. Chased our order to be told it was coming, chased again, finally an hour after arriving were told it was being cooked now! Apparently the other dinners were eating starters while our order was for a main course!!! We finally got up and left as attitude was off hand and unapologetic. Another diner was overheard chasing same staff member regarding their order. This is the first time in nearly 60 years that I have ever needed to leave a restaurant due to poor service, very sad.

We have been going to Bistrot Pierre Kidderminster since the opening night, when we were so kindly invited to attend. For a long time it was great and we visited regularly.
I am sorry to say that recently it has dropped in all areas, and we now hardly ever go, preferring other (very) local restaurants.
Not sure why this has happened, but it seems they don't feel the need to treat people as I belive they should, so......I spend my money elsewhere. Shame, but that's how it goes when you take your eye off the ball, I guess.

Went for a drink. Table service only we were seen coming in by the bar staff. We sat down waited at least 5 mins whilst the 3 staff just stood around talking.
So we left and went to the Oyster house next door. Totally different service. Welcomed us and served straight away